Waikato Surgery - General Abdominal & Laparoscopic Surgery

Frequently Asked Questions

What should I bring with me when I come for a scheduled consultation appointment?

  • Referral letter from your GP, family physician or other doctor.
  • Any insurance information.
  • Copies of operation records, medical records, x-ray reports and so on from previous doctor visits.
  • A letter of referral from your GP, if one has not already been received by our practice.

What is National Health Index (NHI)?

The National Health Index (NHI) is a system used by public hospitals and other health and disability support services to assign a unique number (the NHI number) to people who use their services. The NHI, and its predecessor the National Master Patient Index, has been part of the New Zealand health and disability support system for over 20 years, and a person's NHI number is usually assigned at birth.

The NHI holds a person's name (including alternative names, such as maiden names), ethnicity, date of birth, sex, and date of death.

Are my medical records kept private and confidential?

Your medical file is handled with the utmost respect for your privacy. Our staff are bound by strict confidentiality requirements as a condition of employment regarding your medical records. Ordinarily we will not release the contents of your medical file without your consent.

Do I need a referral to make an appointment?

Most medical specialists will accept only referred patients. This is partly to try to ensure that the specialist you are seeing is appropriate for you and your condition.

How can my family doctor help me to obtain specialist medical care?

Before seeing any medical specialist, it is always preferable to talk to your own family doctor, who can discuss your condition with you and advise on whether any specialist care is appropriate. If it is, he or she can help you to choose the specialist best suited to your needs. Your family doctor can help the specialist to care for you better by providing relevant information about your health. Communicating with the specialist will also enable your family doctor to care for you better during and after your specialist treatment.

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